Privacy policy

🔐 Amlo – Privacy Policy

Last updated: August 20, 2025

Your trust matters to us. This Privacy Policy explains how Amlo (powered by Shopify) collects, uses, and protects your personal information when you browse our website, make a purchase, or interact with our services.

By using our site, you acknowledge that you've read and agree to this Privacy Policy.

📥 What We Collect

We collect personal information to serve you better. This may include:

  • Contact Info: Name, phone number, email, billing & shipping address

  • Payment Details: Card or UPI data (processed via secure third parties – we do not store it)

  • Account Info: Login, preferences, order history

  • Usage Data: How you browse, what you add to cart, device/browser/IP info

  • Support Chats: Messages you send us (e.g. for complaints or feedback)

We only collect what’s necessary — and never without purpose.

🧭 Where Your Info Comes From

We collect data:

  • Directly from you (e.g. when placing an order or contacting us)

  • Automatically via cookies and analytics

  • From third-party services like Shopify, payment gateways, or shipping partners

🎯 How We Use It

We use your data to:

  • Process orders and payments

  • Ship your product safely and quickly

  • Send order confirmations, updates or replies

  • Show relevant offers or product suggestions

  • Improve our website and customer experience

  • Detect fraud or misuse

  • Comply with legal obligations (if applicable)

📢 Marketing & Ads

If you opt in, we may:

  • Send you product updates, launches, or offers

  • Show you relevant ads on other sites (retargeting via Shopify/partners)

You can opt out at any time by clicking "unsubscribe" in emails.

🛡️ Security & Data Retention

We use secure systems via Shopify, Razorpay, and other vetted platforms.
While no system is perfect, we take your privacy seriously.

We retain your data only as long as needed — for legal, service, or support purposes.

🔄 Sharing of Info

We may share data with:

  • Shopify, for hosting and processing

  • Delivery partners, to fulfill your order

  • Payment processors, to complete your transaction

  • Marketing tools, for analytics and ad personalization (if opted in)

We do not sell your data. Ever.

🌍 Cross-Border Data

Shopify may store/process your data outside India, such as the US, UK or EU, under strict privacy laws. Where required, legal mechanisms like Standard Contractual Clauses are used to protect your rights.

👶 Children's Privacy

We do not knowingly collect data from anyone under the age of majority in your location. If you're a guardian and believe your child submitted data, email us to request removal.

⚖️ Your Rights

Depending on your location, you may have the right to:

  • Access, update or delete your data

  • Correct incorrect information

  • Opt out of marketing

  • Request a copy of your data

Email us at hello@eatamlo.com to exercise your rights. We may ask for ID confirmation.

🛠 Managing Preferences

You can:

  • Opt out of emails via the unsubscribe link

  • Block cookies in your browser settings

  • Contact us any time for data-related queries

🤝 Hosted by Shopify

Amlo is hosted and powered by Shopify. They also collect some data on our behalf to help run this store.
Read more here: Shopify Privacy Policy

🔗 External Links

We may link to other websites (like Instagram or shipping trackers). Once you leave our site, their policies apply. We are not responsible for external platforms.

🔁 Changes to This Policy

We may occasionally update this page to reflect changes in law or our practices. The latest version will always be published here with an updated date.

📬 Questions or Concerns?

Just write to us at hello@eatamlo.com — we’re happy to help.